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Flai

Brand Identity
Strategy
Art Direction
Social Media
Web

Context

A dealership runs on the phone, and about 35% of the calls it gets never reach a person. Flai was founded by Uruguayans in Silicon Valley to close that gap. Its platform answers every call and finishes the job inside the systems the dealership already uses. In two years it gained enterprise customers and institutional backing, and the product grew past the brand. Flai needed an identity the size of the company it had become.

Strategy

The category makes one promise in many voices, and dealers have stopped believing it. What they trust is who shows up. Working with Flai, we saw that everyone does. From the founders to the newest hire, the whole team believes in what the product does for a dealership and solves every problem together. The strategy put that conviction to work alongside the facts behind it. Flai built its own voice, models and integrations, and it measures a call by what gets finished. Runs on Flai states the ambition plainly. The platform a dealership opens every morning and closes at night.

Implementation

The symbol is an F drawn in three diagonal bands, set beside a serif wordmark. The same movement extends into light trails, taken from car lights in motion. Red and sky blue mark night and day, because Flai works both. Small marks borrowed from the stickers on a car window, and a gauge from the speedometer, keep the industry in the detail.

Result

A brand built for the way Flai runs; prepared to speak to dealer groups, manufacturers and investors. A classic voice for a technology company. The identity is now public. Flai has since raised a 27 million dollar Series A.

Credits

Strategy

Gabriela Nisizaki

Design

‍Sofía Lasida, Amparo Bengochea da Fonte, Lucía Fuentes, Luca Kalpokas

Motion‍

Matías Berta

Product Design & Web

‍Simple Studio

‍

“My brand is now my favorite brand! At a high level, I can just say good things about everyone at Redondo and Simple. The level of professionalism, and how much you cared for us throughout the process was insane. The level of output is best in class, not in latam but world class. I'm truly impressed with what you guys were able to achieve.”
Juan Alzugaray
COO & Co-founder
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